Policies & Procedures

Booking an Appointment

All booking is now done online through the 417 Cosmetics scheduling page. This makes it convenient and fast for you to pick your procedure, choose your appointment day and time, and fill out some of your forms in advance! Click the "Start Now" button at the bottom of the page, which will link you to our scheduling forms. 

We now offer packages in which you can bundle together the cost for your initial and touch up appointments for Microbladed Brows, Tattoo Eyeliner, and Full Lip Flush & Liner. You will find the link for these at the top of our scheduling page! 

Appointment Day

  • Please arrive 15 minutes early to fill out paperwork

  • Please bring cash, check, or money order to pay for your services

  • Debit/credit cards can be used but will include a 3% processing fee

Rescheduling, Cancellation, and No-Show Fees

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. 

All of our appointments are confirmed at the time of booking, and we send a reminder by text or email 5 days in advance (because we know how easy it is to forget an appointment you booked last month!)

All procedures will require a $50 deposit when booked online to hold your appointment date and time. If you fail to reschedule or cancel your appointment more than 48 hours in advance, you will forfeit your deposit, and a new one will be required to schedule your procedure again. Richelle has the final authority in exemption from this charge in the case of extreme medical emergency.

You are responsible for rescheduling and/or cancelling your own appointment. Your confirmation and reminder emails contain links to reschedule or cancel, along with a summary of the policies. 417 Cosmetics will not cancel or reschedule for you if you call, text, or messenger us with a request to do so - you will be redirected to your email to cancel or reschedule from there.

If you do not show up for your appointment after paying a deposit, you will be charged for half the remaining cost of the procedure using the card on file. Richelle has the final authority in exemptions from this charge in case of extreme medical emergencies.


Future touch-ups/procedures

If at any time you go to another technician after Richelle has done your original procedure/s, she will no longer perform any future services on you. Richelle is the only person that performs permanent makeup in our office and her schedule stays quite full. It is up to the client to maintain their current and future appointments. Information on our yearly color boosters can be found on the pages for brows, eyeliner, and lips.

Gift Certificates

Gift certificates can be purchased on our scheduling page, and may be used for any permanent makeup service. They are non-transferable and not redeemable for cash. Gift certificates will not be replaced if lost, stolen, destroyed, or used without permission. Gift certificates cannot be combined with other certificates and are not valid with other promos and offers. Gift certificates are valid for one calendar year from the date of purchase.